The Escapade Apartments - San Antonio, Texas

Silvia Orozco

Ahora que hay temporada alta les digo con sinceridad., no renten en este lugar, las condiciones no son las que ellos les prometen, todo esta viejo las conecciones no sirven y por el precio que yo pago aqui creanme qué pueden encontrar unidades más nuevas, en mejores condiciones... yo porque tuve la gran necesidad de mudarme apresuradamente .. te dicen un mes gratis y al final eso es mentira... la atención pésima en la recepción de ambas mujeres siempre andan perdidas la grua que tiene contrato con ellos me levantaron mi carro de frente a mi apartamento no me dieron ninguna prueba del porque solo me hicieron. Pagar $240 para sacarlo.... me parece injusto cuando ellos no tienen condiciones de parqueo en ese sector.. y es de noche una gran oscuridad.. se supone que es un lugar seguro pero no lo es.

Dayana Lopez

Muy mala la atención 3 días y no meten en el sistema la información fui a q me devolvieran el mini orden y x casualidad q rápido habían ingresado la información solo para no devolver el dinero me robaron sin pistola así se hacen millonarios estafando a la gente pésimo servicio

Max Musas

Las personas de mantenimiento Steven and Joshua excelentes en su trabajo! Serviciales y profesionales, Referente al personal de mantenimiento son gran elemento para el complejo de apartments.

Sergio César Martínez Hernández

No conocía el conjunto, mi hija vive ahí, es un lugar agradable para vivir.

Jason Sanchez

Excelente servicio desde el inicio!!

Sarina Loera

Pros: very nice stackable washer and dryer included in our unit
Located close to 410 (also a con, but a pro for accessibility to stores, restaurants, highways etc)
We had brand new appliances upon move-in
Old tennis court area perfect for children to play/ride bike

Cons: everything else. Pictures as proof.

When we were applying, we were looking forward to all the promised renovations that new management would make.

We moved to San Antonio a year ago and chose this complex as our home because of the pros I mentioned earlier.

We’ve been here 1 year and this is what we’ve experienced:

Laundry room is yuck & has animal droppings in it.

Kitchen is so narrow that fridge door and dishwasher scrape on each other if you happen to have both open at once. Maybe other floor plans are different, but this is the problem of mine. The bathroom is narrow and has the same problem. Certain doors have to be closed in order for the other to open, otherwise they will collide into each other & cause damage.

Hot and cold water are backwards in bathroom and kitchen

New granite counters were not sealed properly so they stain VERY easily.

The gym took about 9 months to renovate and it’s literally only four pieces of equipment and only open during office hours. Disappointing after months of waiting.

Litter, dog poop, and cigarettes butts everywhere. We’ve nick-named the dog park the POOP park because people just take their dogs to poop & not pick up after themselves.

Landscaping efforts are nonexistent. I’m addition to poop, cups, bottles, and cigarette butts, the grass is dead and has no active sprinkler system. Our family walks through the complex leaves us feeling so grossed out.

Crusty, green pools all summer (clean a total of 2 weeks the entire season). Literally a frog living in the pool.

It’s veryyyy dark at night on the complex. It feels very unsafe at night

Gated but does not work properly

Overflowing trash cans on a consistent basis.

Rows of busted mailboxes with sensitive mail littered on the ground

No AC UPON MOVE-IN in JUNE of 2022. Was not fixed for about 10 days. Window unit was provided but maintenance did not install it— my husband did after maintenance employee admitted he didn’t know how to install the unit.

No HEAT from end of October 2022-end of December 2022. Personal space heater provided… for the entire apartment. Oil space heater provided was inefficient.

Maintenance takes about 2 months to “complete” request.

I’ve been charged renters insurance even though I’ve provided proof of my own on two separate occasions.

If you’re still reading, just continue your search. We’re looking forward to our move to another complex. The overall value and quality of these apartments is so low. I do not recommend.

The Culinator

For the year that I have lived here, I have had no complaints. Management changed hands a few months back and the new team is doing their best to fix the issues that were overlooked or left behind. I find that as long as people are making an honest effort to help fix their community, the community can make an equal effort to improve itself as well.

Diamond Flores

First and foremost, NOT the best apartment, but it was pretty decent to stay at for my lease term. We stayed in the townhouse loft and those are on the “safer” side since it’s in the front. I hug it recommend these if you’re short on money, etc just definitely not the back. The layouts for the lofts are super unique. We didn’t mind staying there, but there were also some differences and difficulties we experienced. First and foremost, since we have been here, the management team has changed THREE TIMES. The new company, has somewhat high hopes to turn the place around, and they seem pretty determined. Next, the apartments themselves. When we moved it everything was okay. As we started staying there, we noticed how terrible they did cleaning and tidying up for the next move ins, which was us. For example, they never really cleaned, they just painted over hair, old chip paintings, etc. the counters are like sprayed on, so they would easily chip as well which was annoying because why are the counters falling apart, they should be “granite” but most definitely not. The sink, at least ours, no matter how many times we put draino, it would ALWAYS clog and come up. We didn’t know how to fix the issue, maintenance didn’t either. We’re assuming it was the pipes that were just clogged and never cleaned properly. Other than that, our inside of the apt was okay. On the other hand, the outside of the complex was meh. The pools were never cleaned, the laundry rooms were dirty as well. As the new management came, everything has been getting better as far as appearance for the complex itself. Pools are cleaned, not too sure about the laundry rooms. Other than that, I think it’s an okay apartment complex to stay at, in the LOFTS layout only. Definitely didn’t mind our stay, but did have complications that we weren’t too fond of.