Help-U-Rent - Greensboro, North Carolina

Pat Mashburn

As a private landlord I have been doing business with Sherry Jacobs for 15 years. They are a pleasure to do business with?. I would highly recommend using these folks!

brittany copeland

I actually paid the $95 and yes at first I was like hell no I want my money back because almost EVERY house on my list was taken and was for a while. Then I went back up there demanding new listing and an explanation, at first I was going to report them to the BBB but I gave them a second choice. I found my home within a week or two, no it isn't fancy or newly modeled, but yes it is a stable home and me and my family are comfy in it. No, I do NOT plan on renewing my lease or using Help U Rent anymore because of the funny business but I do thank them.

Kina Bostick

I don't usually write reviews but I want to warn you. Save your money. Total waste. I continually got the same listings each week. I did not always get listings with the specifics I requested or even in the location I requested. Also most of the listings they had were from rental agencies I had already checked out. I thought they would have more unpublished listings but in all honesty if you check your local paper or craigslist you will find the exact same listings. The clincher for me though is when I asked them to verify the number on a listing that was not correct. I called them no less than 5 times about this number and how I was leaving messages but no one was getting back to me. I was told that they verified the property and spoke with the person, but no one checked the listing they were sending out. The only way I found out the correct number is when I got a newspaper and saw an ad for a rental agency with the same last name of the person I was trying to reach and the phone number was one digit off from what Help-U-Rent printed. These people are unbelievable.

Heather H

We started our search just receiving the email listings because we were out of town, but when we finally made it into the office to pick up our listing for that day the woman sat there with us for almost an hour going through the list with us highlighting places that she though we would like the most in the areas we were looking, and she was spot on! Every where we went to view was exactly what we were interested in. I think her name was Melissa, she was AWESOME! After trying to sort through the mess on craigslist and getting frustrated it was absolutely worth it.

Chloe Rhodes

My boyfriend and I are trying to find a place to rent. Everytime we call to get an update of the listings they never send them. We payed 80 dollars! Waste of money. I wish I would have looked at the reviews before we paid. And the lady who answered the phone was completely rude to him, very unprofessional. Wish we could get our money back.

ItsjustTanya Renae

This company is very unprofessional. I wish I would have research this before I wasted my time. Money can be replaced but not time. I RECEIVED 1 OUTDATED LIST in a week. Even after I called daily to hear excuses of "we are doing updates on properties" to "We just recieved a new list from landlords" as soon. As we get them sorted we will email you". To "Please call back between 2-4 and I MAKE SURE YOU ASK FOR COREY" And I will be sure you get a list. Now first. I am a full time professional who service consumers, so how am I ecpected to STOP MY DAY TO CALL YOU FOR WHAT I PAID FOR? BUT the nerve of treating ppl like #s after you get their money. I don't know where the emails went but I never received any. Finally last night I spoke to someone name Dakota who said he was the manager and promised AGAIN TO SEND ME AN UPDATED EMAIL. IM GUESSING MY EMAIL EATS LIST, CAUSE I YET TO RECEIVE ONE. SAD. SO SAD.

A COMPLETE SCAM.

Brandon Bias

Awful service and a total rip off! this company essentially re-list listings that you can and HAVE already seen via Craigslist/trulia/hotpads/etc. As a heads up they will justify no refunds. In my experience the majority (95%) of the listings are slums and are far from safe locations. This goes for Greensboro, High Point, and Winston -Salem. In addition, several of the landlords of properties that were listed that had "slight potential" requested ridiculous stipulations. Some asked for me to clean the trashed property left by the previous evicted renter which would give me a month off or discount. I stepped into one property and saw a unbelievable mess! a living room suite was left and even dying fish in a bucket. One with common sense would know the previous renters was coming back whether someone else was moving in or not.... In another situation a landlord asked me to invest in a source of heat. That's response goes without further comments!

In reference to HELP-U-RENT... they flat out provide nothing useful to you. they want your money and they will get angry if you share the details of the listings! Ironically you can find the same information yourself, so how could they be mad at you? They are what I call nice-rude! They will act nice when taking your money and as you continue to call them for updated listings the rudeness will kick in. Eventually they will brush you off and promise to send a listing but you won't get it. When reaching someone later on the matter they will then deny you even called.

This is a 100% real and honest review NOT with the intentions of trashing this company but simply exposing the truth of what to really expect. You will not find reviews like mine because I don't work there or make false reviews to help their service. I'll leave it at that!... Here's some advice: Avoid them totally or simply resell the information you paid for from them to make your money back. That is the only way you will be happy! Shame on them!

Kelly Jackson

This service can't do anything for you that you aren't already doing yourself if you're searching for a place to live. They don't have any pictures of the properties they give you lists of. Even craigslist has that. They also just give you a long list of places county-wide. I told them specifically I needed to find a spot between my work and my wife's, and they can only generate lists that show the entire county or city. Out of a list of nearly 150 homes, I found one single listing that was in the area and it was a dump.

This also means that, if you're looking for a place in a specific area, YOU have to spend hours plugging addresses into google maps to see if the house is even where you want to live. So you have to do all the work, all they do for your $95 is create a search on a computer that doesn't even accommodate something as simple as finding a spot halfway between two other places.

Also, they say they give you a "private line" to call each day and get updated listings from. The first day i tried it already didn't work and said it was not in service. I called and complained and the guy said he would call me back, but he didn't.

So, basically what you get for this is a system that is not customizable for your needs, NO PICTURES (in case you would like to SEE the place before you invest time and energy driving out there just to find out it's terrible), a "private line" that doesn't work, and spending all your own time figuring out the details just like doing it on your own, FOR FREE!

But NO REFUNDS and NO EMAIL BACK When you complain about the service so BEWARE!!!