Embassy of the Philippines - London

Gladys del Rosario-Hoganas

I have read a lot of negative comments about the Philippine Embassy in London which made me a bit anxious going there to process some documents. However, I found my experience quite pleasant. I first went to this Embassy in 2021 to process my passport renewal. There was a bit of a queue but it was understandable. If I remember correctly, my friend and I were already finished in 1-2 hrs. That wasn't bad in my opinion if I was to compare it to the long waits I've experienced in the government offices in the Philippines. My second experience with them was just last Wednesday. I had to process 3 documents with my husband and son. Luckily, we were one of the earliest people to arrive and we were prioritised first since we had our baby with us. All the staff we've encountered were polite, helpful and accommodating. We were done after an hour. Maybe being early and having all the required documents helped us a lot plus there was no scheduled oath taking on Wednesdays. It's unfortunate that a lot of people experienced the opposite but I'd say ours was quite smooth.

Laura Litam

We went here on a Wednesday morning around 1030am and spent about an hour. Our purpose was to renew our daughter’s passport but we ended up registering for us to be able to vote.

We would say we got lucky as there were only 3 of us when we arrived. We were served right away and the transaction and service was really good.

The staff are all nice and very helpful. Especially the guy who assist you when you arrived as he is also the one who does the voters registration. Also Cindy, the one who does the biometrics and photograph. Very patient with my daughter.

Raul Moncida

You can send them an email about inquiry. To us they gave a reply 2 days after. When you visit the consulate, You will be welcomed with two guys speaking Filipino. Most of the people inside speaks Filipino. Everyone inside is very courteous and willing to help. Prepare document requested and its supporting documents in original and photocopies. If you need 1 document, prepare 2 sets as 1 is for the embassy. The self addressed envelope prescribed is Special Delivery Gray Plastic. You can buy it from Regent Street Post Office (Ryman). Just few meters away. You can ask somebody inside to sign as your witness of your documents but better have it signed ahead. Mask not required.

Jessica Jamieson

Great staff in Glasgow workshop today! Painless process, had my marriage registry & passport renewal updated on marriage surname, took us around 30minutes - most of the delays were from customers not submitting correct files therefore needs to be returned or corrected! Hopefully will have an automated system soon where we can upload documents!

Paul Wainwright

Made us go to the post office 4 times the lady we dealt with ( head scarf)was rude, she lied. It gives a bad impression of Filipinos. All the ones I know are polite and welcoming to say she is in public office and a face of the Philippines, she needs lessons in manners and how to deal with people it's a privilege to serve you country not a chore. The other members of staff were lovely.

Daniel Lovell

Thank you for doing my daughter’s dual passport and all the staff are nice and friendly, and helpful with the processing. Hats off to the guy at the capturing room. Absolutely amazing guy. He made my daughter comfortable and relax. looking forward on going back there to do my 9A visa for my long holiday in your amazing country. The guy at the door is absolutely amazing too, he is very welcoming and guide you where to go

Came to pick up visa today on 27/06/2024 did it so fast amazing service thank you so much the best embassy I been to I love the Philippines and it always a pleasure going there.

I definitely will come back amazing service thank you again Philippines

Jameelah Carama

I cant give a full 5 stars. But what stands out during our visit was the staff are all professional, they are courteous and speaks nicely. Its good they are open on Saturdays! We went on Saturday as walk in as it was extremely difficult to get online appointment. We arrived 10Am but was lucky to get the last number 500. We waited the whole day outside under the sun. We entered the embassy by 4:30 and came out by 5pm. We need more staff to man the embassy to improve the services.

lee luna

Such a pleasant experience. I went to have my contract validated and from the man who opened the door, the owwa officer, and the one in charge of voter’s registration, everyone was so pleasant and polite. Kudos to all, glad to have an embassy here that genuinely cares about the people it serves.